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Shipping & Returns Policy

When do orders ship?

We’ll go as quickly as we can, but please give us about a day or two to pack up and ship your order.

How much does shipping cost?

Remember it’s FREE shipping within the Continental US. All of our packages are sent USPS First-Class with tracking. So you can follow along with the progress of your order right from your PayPal account.

Please double check your address in PayPal. If there’s a mistake made in your address (such as a missing apartment number) and the parcel is returned to us, you will be asked to pay the price of re-shipping your order.

International Shipping – International shipping is now calculated in your cart! Just add all of the products you wish to purchase to your cart and select your shipping destination. Shipping cost will be calculated based on weight.  Customs for your country are not included in our prices.

International packages are shipped via United States Postal Service (USPS):

  1. USPS First-Class International Package – no tracking, no insurance, no expected delivery time. 
  2. USPS International Priority – tracking, insurance (declared value, up to $200), approx. 6-10 business days to most major markets. 
Do you ship internationally?

International shipping is now calculated in your cart! Just add all of the products you wish to purchase to your cart and select your shipping destination. Shipping cost will be calculated based on weight.  Customs for your country are not included in our prices.

International packages are shipped via United States Postal Service (USPS):

  1. USPS First-Class International Package – no tracking, no insurance, no expected delivery time. 
  2. USPS International Priority – tracking, insurance (declared value, up to $200), approx. 6-10 business days to most major markets. 
How do I pay for an order?

PayPal please! or Bitcoin (you’ll have to email us about this one – 1upkeyboards@gmail.com).

Returns

Unused items, still in their original packaging may be returned for a refund.  Please email us at info@1upkeyboards.com with your order number and return request for more information.

Please note: used items cannot be returned, this includes soldered PCBs and switches.

 

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